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This store has earned the following certifications.
ECO-FRIENDLY MATERIALS | BUILT TO LAST - 18/8 Stainless Steel Interior: The interior of SUSTEAS electric kettle is crafted from high-quality 18/8 stainless steel, including the spout and lid, enhancing durability and safety. - BPA-Free Plastics: All water-contacting plastic components are free from BPA, ensuring safety and peace of mind. - Electroplating Treatment: The exterior is treated with durable electroplating paint, making it wear- and scratch-resistant for easy maintenance.
EFFICIENT BOILING & SAFE TO USE - Fast Boiling: Boils up to 1.7 liters of water in just 5-6 minutes, faster than traditional stovetop kettles. - Safety Features: Built-in automatic power-off and anti-dry boil functions protect you and allow you to focus. - Easy Operation: One-touch switch with an LED indicator for simple, safe use, even at night.
PLEASANT TO THE EYE | MAKING TEA EASILY - Vintage Aesthetic: Modern hues and features paired with classic lines and a thermometer, offering timeless style. - Ergonomic Handle: An ergonomic heat-resistant PP handle designed for easy, stay-cool pouring. - Smooth Pouring: Honeycomb filter and V-shaped spout ensure concentrated, drip-free pouring, keeping your table dry.
EXCELLENT WORKMANSHIP AND DESIGN - Convenient Design: Lift-off lid and wide-diameter base make cleaning and pouring easier. - Stable Lid: Snap design ensures stability and safety during pouring. - Practical Storage: Base combines storage and non-slip features, enhancing both function and aesthetics.
KITCHENWARE EXPERTS READY TO HELP - Premier Design: SUSTEAS electric kettles are exquisite, enhancing the style of both modern and retro kitchens. - Product Assurance: We offer a 1-year warranty, ensuring premium experiences. (CAUTION: Do not touch the kettle body or open the lid when the water is boiling. Ensure the lid is closed when in use. Keep the kettle out of children's reach.)
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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